Shipping & Delivery
We pack and ship your orders about twice a week at varying dates. While we are working to get back to a clear schedule, we cannot provide that at this time.
To most countries, we currently ship with UPS, as they have recently improved their rates and we have good experiences with them internationally.
| Country / Region | Carrier & Conditions | Price (EUR) | Approx in Local Currency |
|---|---|---|---|
| Romania | UPS Standard | €16.95 | RON 84 |
| UPS Discounted (≥ 500 RON) | 50 RON | RON 50 | |
| Germany | PostNL + Hermes | €9.95 | |
| UPS Standard | €9.95 | ||
| Netherlands | PostNL Standard (0–75) | €7.95 | |
| PostNL Free (≥ €100) | Free | ||
| UPS Standard (0–100) | €6.95 | ||
| UPS Free (≥ €100) | Free | ||
| Denmark | UPS Standard | €14.95 | DKK 112 |
| Belgium | PostNL (0–100) | €9.95 | |
| PostNL (≥100) | €3.95 | ||
| UPS Standard (0–100) | €10.95 | ||
| UPS Standard (≥100) | €4.95 | ||
| United Kingdom | UPS Standard | €17.95 | GBP 15.26 |
| Australia | PostNL | €35.00 | AUD 62.0 |
| Austria | UPS Standard | €13.95 | |
| Canada | DHL Express | €61.95 | CAD 99.1 |
| PostNL | €31.95 | CAD 51.1 | |
| Czechia | UPS Standard | €13.95 | CZK 353 |
| Europe (general) | PostNL in Europe | €19.95 | |
| UPS Standard in Europe | €19.95 | ||
| France | PostNL via DPD | €13.95 | |
| UPS Standard | €13.95 | ||
| Greece | UPS Standard | €13.95 | |
| Hong Kong SAR | DHL Express | €70.00 | HKD 592 |
| PostNL | €40.00 | HKD 338 | |
| Ireland | UPS Standard | €16.95 | |
| Italy | PostNL | €16.95 | |
| UPS Standard | €16.95 | ||
| Japan | DHL Express | €60.00 | JPY 9 960 |
| PostNL | €35.00 | JPY 5 810 | |
| Latvia | UPS Standard | €16.95 | |
| Luxembourg | UPS Standard | €10.95 | |
| Malta | DHL Express Intl | €50.00 | |
| PostNL (0–100) | €24.95 | ||
| Poland | UPS Standard | €16.95 | |
| Spain | PostNL | €13.95 | |
| UPS Standard | €13.95 | ||
| United States | UPS Express Saver | €50 | USD 58 |
For additional questions or remarks, don't hesitate to contact through email!
- Jordi
For questions about your order send us an email and put your order number in the title
Below there is some extra (legal) information that is required to have on our website, in case you need it:
Delivery
Do you have questions about your order regarding delivery? Contact us via info@kendamasenses.nl or call us on +316 48 26 08 15
Reflection time / return
Right of withdrawal
You have the right to withdraw from the contract within 14 days without stating reasons.
The withdrawal period expires 14 days after delivery.
To exercise the right of withdrawal, you must inform us of your decision to withdraw from the contract by means of an unambiguous statement (e.g. in writing by post or e-mail). You can use the attached model withdrawal form, but you are not obliged to do so.
To comply with the withdrawal period, it is sufficient to send your communication regarding your exercise of the right of withdrawal before the withdrawal period has expired.
Consequences of the revocation
If you revoke the agreement, you will receive all payments you have made up to that point, including delivery costs (with the exception of any additional costs resulting from your choice of a method of delivery other than the cheapest standard delivery offered by us, without delay and in in any case no later than 14 days after we have been informed of your decision to withdraw from the contract, we will refund you using the same payment method with which you made the original transaction, unless you have expressly agreed otherwise; in any event, you will not be charged for such reimbursement.
Pay attention:
The reflection period does not apply to products that you buy on the street, at home or during day trips for less than 50 euros.
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Community Kendama Series
The Community Kendama Series is an opportunity for any kendama player to submit their design ideas for a chance to be made into a Sweets Lab series. In June of 2023 we picked the top 10 out of hundreds of submitted designs, and you all voted on the final 3 to be made! We are so excited for these kendamas to finally be available to you all!!
American Traditional Rose
Designed by: Christian / Perspective
Instagram: @perspective.kendama
I live in a village near Barcelona, next to my home there is a very special mountain called Montserrat. I got inspired on the design thanks to the unique shape of the mountains and also they have a very unique energy similar to the connection we have in our love community so I felt that expressing this on a kendama would be ideal.
FEATURES
- KEN
- Legend Shape (LS)
- Maple
- MASSIVE Balance Bevel in base cup
- Engravings:
- Community Kendama Series logo
- Sweets Crossken logo
- TAMA
- 62mm
- Beech
- Cushion Clear
- INCLUDES
- Metal Spinner Bead
- Replacement String
- Community Kendama Series stickers
