Shipping & Delivery
We pack and ship your orders about twice a week at varying dates. While we are working to get back to a clear schedule, we cannot provide that at this time.
To most countries, we currently ship with UPS, as they have recently improved their rates and we have good experiences with them internationally.
| Country / Region | Carrier & Conditions | Price (EUR) | Approx in Local Currency |
|---|---|---|---|
| Romania | UPS Standard | €16.95 | RON 84 |
| UPS Discounted (≥ 500 RON) | 50 RON | RON 50 | |
| Germany | PostNL + Hermes | €9.95 | |
| UPS Standard | €9.95 | ||
| Netherlands | PostNL Standard (0–75) | €7.95 | |
| PostNL Free (≥ €100) | Free | ||
| UPS Standard (0–100) | €6.95 | ||
| UPS Free (≥ €100) | Free | ||
| Denmark | UPS Standard | €14.95 | DKK 112 |
| Belgium | PostNL (0–100) | €9.95 | |
| PostNL (≥100) | €3.95 | ||
| UPS Standard (0–100) | €10.95 | ||
| UPS Standard (≥100) | €4.95 | ||
| United Kingdom | UPS Standard | €17.95 | GBP 15.26 |
| Australia | PostNL | €35.00 | AUD 62.0 |
| Austria | UPS Standard | €13.95 | |
| Canada | DHL Express | €61.95 | CAD 99.1 |
| PostNL | €31.95 | CAD 51.1 | |
| Czechia | UPS Standard | €13.95 | CZK 353 |
| Europe (general) | PostNL in Europe | €19.95 | |
| UPS Standard in Europe | €19.95 | ||
| France | PostNL via DPD | €13.95 | |
| UPS Standard | €13.95 | ||
| Greece | UPS Standard | €13.95 | |
| Hong Kong SAR | DHL Express | €70.00 | HKD 592 |
| PostNL | €40.00 | HKD 338 | |
| Ireland | UPS Standard | €16.95 | |
| Italy | PostNL | €16.95 | |
| UPS Standard | €16.95 | ||
| Japan | DHL Express | €60.00 | JPY 9 960 |
| PostNL | €35.00 | JPY 5 810 | |
| Latvia | UPS Standard | €16.95 | |
| Luxembourg | UPS Standard | €10.95 | |
| Malta | DHL Express Intl | €50.00 | |
| PostNL (0–100) | €24.95 | ||
| Poland | UPS Standard | €16.95 | |
| Spain | PostNL | €13.95 | |
| UPS Standard | €13.95 | ||
| United States | UPS Express Saver | €50 | USD 58 |
For additional questions or remarks, don't hesitate to contact through email!
- Jordi
For questions about your order send us an email and put your order number in the title
Below there is some extra (legal) information that is required to have on our website, in case you need it:
Delivery
Do you have questions about your order regarding delivery? Contact us via info@kendamasenses.nl or call us on +316 48 26 08 15
Reflection time / return
Right of withdrawal
You have the right to withdraw from the contract within 14 days without stating reasons.
The withdrawal period expires 14 days after delivery.
To exercise the right of withdrawal, you must inform us of your decision to withdraw from the contract by means of an unambiguous statement (e.g. in writing by post or e-mail). You can use the attached model withdrawal form, but you are not obliged to do so.
To comply with the withdrawal period, it is sufficient to send your communication regarding your exercise of the right of withdrawal before the withdrawal period has expired.
Consequences of the revocation
If you revoke the agreement, you will receive all payments you have made up to that point, including delivery costs (with the exception of any additional costs resulting from your choice of a method of delivery other than the cheapest standard delivery offered by us, without delay and in in any case no later than 14 days after we have been informed of your decision to withdraw from the contract, we will refund you using the same payment method with which you made the original transaction, unless you have expressly agreed otherwise; in any event, you will not be charged for such reimbursement.
Pay attention:
The reflection period does not apply to products that you buy on the street, at home or during day trips for less than 50 euros.
"
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